Create an amazing entrance with our letters, or perhaps line the stage or photo area - Wherever you choose, our letters are sure to make a statement that won't be forgotten and will help produce amazing pictures that capture the event. Combine with any one of our backdrop frames or walls for a full setup - We can personalise further with our branded acrylic boards! Ask us for more info!
Requires one standard power socket (extension leads are provided)
Can the letters/props be positioned outdoors?
We do not recommend that any of our products are used outside for safety purposes, and to prevent any damage to the items. We can however make exceptions should you have an event manager, or responsible persons(s) present all day that would be able to move them immediately should the weather change. They would also need to be in a very stable position protected from the wind.
How long do I hire the products for?
The hire period is 24 hours. We generally set up earlier on the day of the event, and collect the morning after. We will be in touch with the event venue directly within the month leading up to the event to confirm exact arrangements.
How are the products powered?
All of our light up items (including Neon Signs) are mains powered, and require a standard power-supply.
How many sockets do I need?
Each letter and item have its own single socket. We bring plenty of extension leads of varying lengths to ensure we can always work with the power supplies available.
Do you provide extension leads?
Yes, we always bring plenty of extension leads of varying lengths to ensure we can always work with the power supplies available. If you think you may require something in particular in this respect though, please do let us know ahead of delivery and we can ensure everything is in-hand.
Do you leave spare bulbs?
Yes, we always leave a spare bulb tucked in behind the letters. All of our bulbs are long-lasting, so it is very rare that one should go during an event, but we always leave one just in case! Should yours require changing please ensure the letters are switched off at the mains before touching anything, then simply screw the bulb out and the new one in (where plastic cabochon caps are over the bulb, the front part is simply screwed off and back on similarly to the bulb itself).
How big is the item?
Please refer to the 'Specification' section of the product listing for the exact dimensions of the product. If you are unsure if you have the space or ceiling height for the item you'd like, please consult ourselves and your venue if necessary.
Can the item be moved during our event/Wedding Day?
Please always discuss this with ourselves and your venue prior. Some items are fairly quick and easy to move (such as our light up numbers initials), whereas others require a long and more complicated time to set up (such as flower walls, and large frames with lighting). It will also depend on where you would like it moved - If it is simply in a different position within the same room for examples, even larger items can often be simply dragged to their new position within that room, where as if you would like it moved to a different room, the item may need to be taken down completely and re-erected. If this is the case, there would most likely be an extra fee to cover staff returning to your venue to do this later in the day.
Do I get to keep the balloons?
Yes of course you can keep any balloons that are used within a setup for your Wedding or event. Please do ensure you let us know when we call to check-in and confirm all delivery/collection details with you, and so also be sure to let your venue know that you'd like to keep them. Often venues are grateful if we dispose of the balloons upon collection as they're often getting the space ready for their next event, so we will dispose of them if we are not told that you'd like to keep them.
How do I book?
Please complete the Enquiry Form with as many details as possible or give us a call on 0800 975 0265 and one of our experts can help you find exactly what you are looking for. You will receive a quote by email and all forward steps will be outlined there for you. You will be asked to complete a Booking Form and pay a deposit to secure the items for your date, and then full payment is due one month prior to your wedding/event.
How long does it take to setup?
This will vary depending on which items you have hired, and if you have hired one, two or a whole package of items (with or without balloons)! For one item, you can expect it to take approximately 30 minutes. For two, three or 4, or larger packages, this can increase to up to 2 or more hours. When we confirm delivery/collection arrangements with you and your venue we will always make sure we have enough time to get it perfect.
Do you have Public Liability Insurance?
Yes, we have the relevant Public Liability Insurance.
Are you products PAT Tested?
Yes all of our products are PAT Tested every year.
Where are you based?
We have warehouses in Wakefield, West Yorkshire and Fareham, Hampshire, and can cover most of England from these (delivery charges apply).
Where do you deliver to?
We can delivery to almost anywhere in England. Delivery charges apply, and for areas further from our warehouses there may be a minimum spend.
Can we collect?
Yes, we can offer some items on a collection basis. A security deposit will be charged. Please enquire for more information.
When do you deliver?
We will deliver at a time that is convenient for you and your venue - We will be in touch with yourselves as well as with your venue directly approximately a fortnight prior to your Wedding/event date to confirm.
Can the letters/props be positioned outdoors?
We get asked A LOT if our items can be set up outside and the answer is not necessarily a straightforward one! It really depends on where you'd like them positioned outside and what's happening with our lovely British weather! To be used outside, the weather forecast does have to be perfect and the products must be protected from wind and rain at all times (for the safety of you and your guests, as well as the products themselves). If you're wanting an item to go outside it must always be agreed in advance of the day and we ALWAYS recommend that you are really happy with the indoor contingency plan should the weather not turn out as perfect as we all hope.
I just want to comment on how excellent last Thursday was! The sequin walls etc were so effective and really made a statement. The set up was smooth and easy and everything worked great. Thank you so much for helping with set up, the guys on site were fantastic. We are very much looking forward to working together again!
The team provided excellent service! The Christmas setup added a truly special touch to our event and exceeded our expectations. We wouldn’t hesitate to work with you again for any future events. Thank you!
Thank you so much for the beautiful set up in the room yesterday. The whole process from ordering to final set up has been seamless and we really appreciate you taking the time to match balloons to our colour scheme and make recommendations to help the styling of the event work for us. We absolutely loved the room set up - thank you for sending photos of the venue too, a lovely touch! We wouldn't hesitate to use you again for any future events.
Thank you so much the lights looked great and really set the scene for the event if we have anymore events, we will definitely consider using you again.
Absolutely brilliant, thank you and will definitely use you again!
The event went really well and we loved the backdrop! We were looking for a way to bring TikTok to the venue and the backdrop did the job. It was great doing business with you and look forward to working with you again.
On behalf of Dravens Healthcare, I want to express our sincere appreciation for the beautiful delivery and setup of the light-up letters, sequin wall, and balloon garland at the recent Dravens Healthcare Awards. The transformation your decorations brought to the venue was truly remarkable, and we are delighted with the outcome. The professionalism demonstrated by your team, coupled with their helpful and accommodating attitude, went above and beyond to capture our vision for the event. We are genuinely pleased with the results, and it was a pleasure working with a team that understands and delivers excellence. We hope the collection of your items was seamless on your end. We look forward to future collaborations and are confident that your expertise will continue to enhance the ambiance of our events. Once again, thank you for your exceptional service. We appreciate the attention to detail and the commitment to making the Dravens Healthcare Awards a visually stunning and memorable occasion.
5*
Everything went very well, thank you. Our guests loved the light-up letters and flower wall, great for pictures!
We had a lovely evening and everyone commented on how beautiful it looked! Thank you so much again.
We loved it all - It was a fab night. I'd definitely use you again.
Been meaning to email you and thank you and the rest of the team! Everything went so well, the decorations looked amazing and Melissa, Rebecca, Carla and the rest of the team were so friendly, helpful, prompt and did a fantastic job setting up and transforming the venues. The light up letters and balloons really made a difference and brought that ‘celebration’ feel to the events, and lots of people commented on how much they liked them! The sequin walls also looked great at the entrances, welcoming people and we got lots of selfies! The balloon displays were perfect and lasted really well, couldn’t have been happier with the service provided so again thanks so much for organising everything and meeting my requirements so well. We got lots of photos but I haven’t been through them all properly yet – I’ll send you a separate email next week once I’ve gone through and I’ll share some of the best ones with you. Huge thank you again, it’s massively appreciated and I’ll definitely be recommending you to family and friends!
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